A virtual receptionist is actually a computerized unit developed to manage inbound telephone calls, notifications, as well as questions for an organization. It uses pre-programmed responses or even AI formulas to communicate along with agents, offering basic information, routing calls to ideal expansions, scheduling consultations, and also in some cases even refining purchases. It targets to supply reliable client service while lessening the work on individual receptionists. Sneak a peek at this website to get a full report about virtual office receptionist.